Our City Stars programme (fully virtual) recommences in January 2021. If your organisation is serious about developing and retaining its female talent, sign up now to secure your place(s).
Thanks to David Wetton for inviting me on his podcast about Conscious Leadership - a compelling topic as we transition to a post-COVID world.
Click here to listen.
Several decades ago when I decided that what was best for me as a mother, daughter, life-partner was to follow my career aspirations combined with raising a family, I heard (and continue to hear) so much negative chatter about working mothers. I never heard the positive side of making a decision that felt right for me and my circumstances.
Let’s be clear - I’m not advocating that how I approached the subject of work and family is the ’right way. I am, however, advocating that these are individual choices and there is no right or wrong. Life is complicated and a multitude of factors influence our happiness and ‘success’ (however we define that).
It’s important to set the context here. When we were raising a young family there were no smartphones, no Zoom, no decent internet connections. (And when I use the word ‘we’, I do mean we as my husband and I were equally involved and engaged.) I recall on my third maternity leave even just trying to log onto the company system from home was a challenge – it was excruciatingly slow.
How I wish I had the opportunity to attend one of my kid’s sports games mid-week, and then log on and finish my work at home. This was simply not an option. Furthermore, although there were a few brave women who had decided to work part-time in the companies I worked for, it was really a ‘kiss of death’ career-wise. Although we’re not there yet, I do think, especially in light of COVID-19, that working virtually and flexibly is gaining acceptance as an alternative way of progressing your career.
The thing that no one told me about my choices is that by creating a ‘home team’ you’re effectively creating an extension of your family. This is especially the case when it comes to childcare, whether that be childminders, nannies or day-care staff. Case in point is ‘Nanny J’ who recently passed away and was an integral part of our family as our two older kids were growing up. Nanny J was a full member of that ‘home team’ for many years and her care, commitment and trustworthiness were critical to our family thriving personally and professionally. And even many years after her retirement, we remained close.
At no point did I feel we were ‘pawning off’ our children to someone else. Nanny J and I acted as a team. As the mum, I set the ground rules. However, whenever the kids ran to me to complain about this or that constraint which Nanny J had placed on them, my instinct was to confirm her authority in making the decisions she saw fit. Nanny J and I had an understanding.
While I was committed to coming home at a certain time every evening, emergencies did pop up. I respected her time so tried to even things out in other ways. It was a successful partnership. While I taught Nanny J how to hold others accountable (the gas company, the clothing shop, the house cleaner etc), Nanny J shared her wisdom in helping our children cope with school and all the rest! Her suggestion to take food in the car when she was picking up our son was a game-changer. His irritable moods after school quickly dissipated.
Instead of feeling like I ‘lost’ something by having extended our ‘home team’ beyond me and my husband, I feel that the entire family gained something special by welcoming others into our home. The extended ‘home team’ helped create a healthy, happy environment in which each of us could grow, learn and develop. We could not have created this environment on our own. Thank you Nanny J – you enriched our lives in a way no one told us you could and we will miss your warmth, kindness and generosity of heart and the investment you made in each of us.
During my conversation with the host of the Career Coaching Xs & Os podcast, Mark Anthony Peterson, I chat through the Unwritten Rules to Career Success and why they apply more than ever in the virtual world. Click below to listen in.
As a guest on UK Health Radio, The Relaxback UK Show, I share why it’s so important to be active in managing your career, especially in light of COVID-19. Click here to listen to the interview
Fun conversation with Alexander Lim of Author Story talking about the backstory to Unlock Your Career Success: Knowing the Unwritten Rules Changes Everything & why I decided to launch The Female Capitalist®
By Christine Brown-Quinn and Aoifinn Devitt
As lockdowns are eased and workplace restarts loom, the pressing question is how to thrive in a changed workplace. Governor Andrew Cuomo perhaps described the unprecedented economic shutdown best when he referred to New York City as being “on pause”. It sounded so innocuous and so temporary, as if once the pause was released we would resume our frenetic pace of life, the music would resume and the dance would go on.
It’s becoming increasingly clear this will not be the case. While our cities paused, we witnessed a transformation of our norms, our familiar habits, and our personal interactions. The shift to digitization of work and remote individual working hubs has accelerated at an unimaginable speed, and although sudden, has been remarkably smooth.
But as work proceeds, largely remotely, we might wonder whether the way we work will ever be the same again. While change has been a constant over the past decade, it is now an absolute certainty. What mindset will it take to thrive amid this uncertainty and ambiguity? While many of us have been able to do our jobs from home, can we build a career there or will our prior ambitions be thwarted?
In general, embracing change requires an eagerness to grow, learn and explore alternative ways of doing things. Carol Dweck’s research on fixed versus growth mindset suggests that individuals with a growth mindset are better able to take risks, work through challenges and setbacks, and continue to address weaknesses in a consistent manner. The literature highlights the importance of openness to learning and cites the transformative effect that making an effort can have.
Let us assume for a moment that individuals with a growth mindset, and who hire a team in this vein, will be better equipped to adapt to a new work reality post Covid-19. We then need to ask what the longer- term impact on their mindset might be, having lived through the trauma of a pandemic. The current crisis is unlike the 2008 Global Financial Crisis in that its root cause is a threat to our person – our physical health and that of our loved ones.
Every day we are faced with new risks and forced to weigh up vague probabilities as we decide how best to deal with them. It is not just our work future, but our daily, personal interactions that are threatened and changed indefinitely. Some researchers have identified a correlation[AD1] between early-life disruption and risk aversion. In a 2019 study, which examined the impact of early-life family disruption such as divorce of the death of a parent on fund managers, those who had experienced such disruption were shown to take lower downside systematic and idiosyncratic risk.
A further study showed that the effect of early life exposure to disasters could have a non-monotonic impact on corporate risk-taking – depending on the intensity of this experience, perhaps how viscerally it was felt, and how proximate it was. The greater the intensity of the trauma the greater the risk aversion. The lower the intensity of the trauma, the greater the risk appetite.
This is early life, however, and may have implications for future generations, but how about the impact of this trauma on today’s professionals who are very much mid-life? Well-being expert Dr. Lucy Hone suggests that resilient adults accept death, disasters, illnesses as part of ‘normal’ life rather than the exception, enabling them to ‘get on with it’ rather than wallow in a ‘why me’ victim mentality.
At this stage it is perhaps too early to know the true impact of the current trauma as we remain in firefighting and survival mode, and don’t yet know the shape our new work lives will take. Here are three key steps you can take today, however, to prepare yourself for effectively navigating this virtual new normal:
Claim Your Career – You are the one who has to drive your career. It’s not the responsibility of your manager, the HR department or your mentor. This has always been the case, but in the midst of this change and chaos, it’s imperative. The upside is no one has been here before. It’s a unique opportunity for you to be strategic and think about how best to align your skills and talents to the needs and demands of your department, organization and industry.
Prime Your Personal Brand – Given where you want to go, how do you want others to perceive you? This virtual environment and new way of working is an opportunity to enhance your brand further. Be intentional about how you want to come across not only in your written communications but also on video and audio-only calls. With your goals in mind, who are the people who need to ‘see’ you? Virtual environments can make it easier to access senior individuals, who in an office environment might be surrounded by gate keepers.
Nourish Your Network – People are your greatest resource when it comes to getting visibility to other parts of the organization, as well as understanding your organization’s strategic focus and priorities. With your preferred career direction in mind, reach out to others in your network who are most relevant. Ask others for referrals to individuals who aren’t in your network, but should be. Networking is your bridge to tomorrow. The time to connect is now. Pre-frame your conversation as a virtual coffee or virtual catch-up so that the conversation can be relaxed, free flowing, yet guided by your thoughtful questions and comments.
Given the pace of change, waiting until we’re back to ‘normal’ will likely thwart your career development and progression. Consider ways to take advantage of the virtual medium rather than see it as an obstacle for moving your agenda forward. The question isn’t whether virtual working will continue post COVID-19, but rather to what degree it will play a role. The principles for navigating your career are the same albeit the environment and tools have now been firmly extended to include the virtual world.
About the Authors
Christine Brown-Quinn is Owner & Founder of the career consultancy The Female Capitalist® & Author of Unlock Your Career Success: Knowing the Unwritten Rules Changes Everything, an Amazon #1 Best Seller in Business & Finance. As a former Managing Director in International Finance, Christine shares practical, hands-on business strategies for career progression and work-life balance.
Aoifinn Devitt is Head of Investment-Ireland at the international business of Federated Hermes. She has spent two decades working in a range of roles in institutional asset management and has a particular interest in the factors that determine risk-appetite and resilience among fund managers. The views expressed herein are personal.
 Dweck, C. S. Mindset: The New Psychology Of Success. New York : Ballantine Books, 2008. Print.
 Betzer, A., Limbach, P., Rau, P. R., & Schürmann, H. (2019). Till death (Or divorce) do us part: Early-life family disruption and fund manager behavior. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3353686
 Bernile, G., Bhagwat, V., & Rau, P. R. (2017). What doesn't kill you will only make you more risk‐loving: Early‐life disasters and CEO behavior. The Journal of Finance, 72(1), 167-206. https://doi.org/10.1111/jofi.12432
 Brown-Quinn, C, Unlock Your Career Success: Knowing the Unwritten Rules Changes Everything, Rethink Press 2020
Gravitas is one of those leadership qualities that can be hard to quantify. In this interview Antoinette Dale Henderson shares her research on gravitas, including its internal and external attributes as well as how to gain instant gravitas through the ‘power pause’.